By Heather Kraus | Manager, Performance Strategy and Analytics
It has been a few months since Google announced Universal Analytics, which will provide marketers with greater visibility into people’s interactions with a Web site at multiple levels. Universal Analytics will transform how marketers interpret consumer behavior.
Universal Analytics will open doors for more in-depth analysis of brands’ Web sites. It is a complete overhaul of Google Analytics. It requires marketers’ immediate attention in order to stay on top of the data revolution that is reshaping much of our economy and society.
The most exciting change brought about by Universal Analytics is the inclusion of more data. While a vast trove of data can be overwhelming to some, anyone who has worked with Google Analytics is aware of its shortcomings. Its lack of transparency has led some marketers to assume certain things about how consumers interact with their Web sites. Making assumptions with data is a recipe for disaster, whether you’re conducting a simple science experiment or analyzing a multichannel online marketing campaign.
Measuring interactions from different environments changes the very concept of “Web analytics” to “digital analytics.” With Universal Analytics, marketers are finally able to track user activity across multiple devices. This is important as consumers increasingly shift toward a mobile-first, multiple-device shopping experience. The focus is shifting from visits and visitors to sessions and users.
The consumer — not page views — now rules the e-commerce roost. (more…)
By Sultan Riaz | Marketing Coordinator
With global Internet usage growing daily, marketers are faced with extensive challenges in engaging, influencing and acquiring their target consumers. Data plays a key role for marketers when building marketing campaigns and strategies. But with consumers accessing online content through multiple devices, a more precise way to analyze and interpret data is needed.
Recently, we spoke with Heather Kraus, MediaWhiz’s performance strategy and analytics manager, and asked her about data trends in online marketing. We also discussed Big Data and how Google’s new Universal Analytics tool helps brands acquire customers.
By Peter Klein | SVP, Media Services
Editor’s note: The following post was originally published in Digiday.
Reality check: The proposed Do Not Track legislation won’t kill online advertising. It may hamper innovation and cause financial hardship for businesses that thrive on online consumer-data tracking, but it won’t kill a $31 billion industry.
Not all see it this way, of course. 33Across CMO Allie Kline recently called on marketers to “fight [the] anti-tracking forces.” It’s a call to action growing with increasing alarm in the digital media and online publishing industries.
That argument, which my MediaWhiz colleagues and I respect, comes about 10 years too late. Some form of anti-tracking legislation is inevitable given the industry’s size and influence. How marketers, publishers and advertisers respond to this legislation will determine whether the industry retains its sizable influence on consumers’ purchasing habits.
Despite my above statements, I am against anti-tracking legislation. It will create numerous barriers for advertisers, brands and agencies. The ability to track consumers’ online purchasing habits and deliver targeted ads based on data collected is a cornerstone of e-commerce.
DNT legislation will make online ads less relevant, forcing potentially unforeseeable changes – not to mention increased costs — in the digital ecosystem. This will adversely affect consumers’ online experiences in ways few proponents are willing to admit. Despite these glaring issues, the enactment of DNT legislation will not destroy online advertising.
While I do not wish to see legislation enacted, I believe it would force marketers to be more creative in their campaigns. It may foster the development of closer connections and opt-ins between brands and consumers. This, in turn, will deliver more detailed customer data and more successful purchase paths. There are just two reasons why DNT won’t kill online advertising. The first has to do with the industry’s continual innovation. The second requires marketers to take a hard look at their own actions.
Read the full op-ed in Digiday.