By Caroline Ramos | Director, Client Services
Editor’s note: This is the first post in a series focusing on best practices for lead generation in the online education industry.
Year after year universities struggle with enrollment rates. At the same time marketers are testing new advertising channels, shifting budgets, designing new creative assets and everything in between to reach that seemingly elusive enrollment goal.
But why is nothing changing? Why are enrollment rates dropping after all that investment in time, money and effort?
It’s simple, really: The ﬁrst point of contact is your ﬁrst impression and it can make or break the success of a prospect’s enrollment. The best advertising campaign in the world is frustratingly useless if the admissions process deters prospective students.
Many universities with large marketing budgets fail to focus on what’s happening right under their nose, and in most cases, right down the hallway. I have seen everything from a first point of contact being a direct-mail piece to callbacks that occur two weeks after an online information request is submitted.
A successful online marketing campaign for a college or university isn’t just measured by a conversion rate. Performance marketing in education requires three critical components to be successful:
- High-quality traffic sources: You need to have traffic (students) who are interested in learning more about a particular school.
- Optimized creative: A high-quality landing page, great email design and banner ads that really catch the eye of prospective students.
- Structured workflow: A cohesive admissions process that is ready to work a lead. (more…)