Careers
Position Title: Support Analyst, MediaWhiz Display, Text Link Ads product
Location: New York
POSITION REPORTS TO: GM, MediaWhiz Display, Text Link Ads product
POSITIONS SUPERVISED: N/A
POSITION PURPOSE: This position will be responsible for providing end user technical support via email and some phone for advertisers and publisher accounts.
Location: New York
POSITION REPORTS TO: GM, MediaWhiz Display, Text Link Ads product
POSITIONS SUPERVISED: N/A
POSITION PURPOSE: This position will be responsible for providing end user technical support via email and some phone for advertisers and publisher accounts.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
Administrative/Executive Assistant Responsibilities:- Provide user technical support via email and phone for advertisers and publisher accounts
- Serve as customer support point of contact or basic technical support questions Interact with advertisers and publishers on a daily basis
QUALIFICATIONS
- Intermediate internet and customer support experience preferred
- Excellent verbal and written communication skills and the ability to handle issues in a pleasant, professional manner are a must
- Willingness to learn and work in a fast paced environment
- Experience with the follow is preferred: Windows 2000/XP/2003/Vista; Internet Explorer/Netscape/Mozilla/FireFox web browsers; Internet Security and Pop-up blocking software
- Basic understanding of internet concept technologies


